Refund & Returns Policy

What's covered

We accept returns and issue refunds or replacements for items that arrive damaged, defective, or that are not what you ordered. Contact us within 30 days of delivery.

What's not covered

We don't accept change-of-mind returns, or returns of items that have been installed, used or removed from their original packaging, unless the item is faulty. Please check fitment for your exact model and year before ordering.

How to start a claim

• Email info@driveelectrictrip.com with your order number.
• Include photos of the item and the packaging.
• We'll reply within 1–2 business days with next steps.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days of approval or of the returned item being received. You'll get an email once it's processed.

Return shipping

If a return is required for a damaged, defective or incorrect item, we cover return shipping.

Cancellations

Orders can be cancelled for a full refund any time before they ship. Email us as soon as possible.